Generally, if an order is placed before 4:00 PM Central time, the order will be packaged and shipped the same day. All orders after 4:00 PM Central time are generally shipped the next business day. Business days are Monday through Friday, with the exception of Federal Holidays. In certain cases, please allow 1-5 business days from time of purchase to process and ship an order. You will be contacted if your shipping time is delayed.
"Free Shipping" is always the least expensive method of shipping based on weight and will be determined during processing. If you have a specific shipping method preference, please choose it during checkout instead of "Free Shipping."
USPS First Class mail is NOT a guaranteed service and there is a chance the package may be lost or never be delivered. USPS will not reimburse us or you for the shipping cost OR the order cost if a package is lost or not delivered.
USPS Priority Mail does NOT guarantee their shipping time, but will make every effort to deliver the package within the specified time. If a package is lost or never delivered using USPS Priority Mail as the shipping service, USPS will reimburse shipping and item costs up to $50.
ALL DELIVERIES MUST HAVE AN ADULT PRESENT AND WILL REQUIRE ADULT SIGNATURE! PLEASE PLAN ACCORDINGLY!
Due to the nature of the products we sell, we unfortunately can not offer returns or refunds on any product for any reason. On a case by case basis, we may offer exchanges or replacements due to manufacturer defects, shipping errors, or other reasons not listed.
If you have any problem with your purchase, please Contact Us with your order number and details about your problem. We will respond quickly with instructions for what to do next.
Thank you for shopping with us!